← Help

How do I get paid through ProCoach?

Connect a Stripe account once, then send a payment request from a client's profile: they pay by card, Apple Pay or Google Pay inside the app, and Stripe pays out to your bank automatically.

Activation starts by choosing the country your business is in. That choice is permanent on the Stripe account, so pick the country you actually invoice from.

Onboarding happens on Stripe's own hosted flow. Documents and bank details go to Stripe, never through us — we never see them.

Once you are set up, a payment request appears in the client's app as a card they can pay from. You see it move to paid on the same screen.

You can refund a payment in full from the client's timeline. Partial refunds are not supported.

Payments require a linked client. You cannot bill someone who has not joined your roster.

Updated September 2026

Still stuck? Write to support@procoachapp.ai.